FAQ

Please review the answers to our Frequently Asked Questions to better understand our procedures and philosophies, and so that we may continue to focus on our mission.

What do you do?
Frosted Faces Foundation develops solutions to ensure all of the senior animals that cross our path have a family and proper veterinary care.  We rescue senior animals and rehome them, we offer financial assistance to senior pet owners, and we board senior dogs at an inexpensive rate while providing excellent care.

How can I be a Family to a Frosted Face?
We currently offer four programs that allow Frosted Faces to live in your home.
1. Foster: Fosters choose a dog from Frosted Faces Foundation to take home and care for until a Forever Foster is found or as long as possible. FFF covers medical expenses, including monthly medication. Fosters must be willing to use San Diego Bay Animal Hospital and bring the Frosted Face to scheduled interactions with potential Forever Families at Frosted Faces Foundation. 

2. Forever Fosters: Frosted Faces are cared for by Forever Foster Families when they are near to the end of life or require costly treatment long term for a chronic disease. Forever Fosters commit until the Frosted Face passes away and must be willing to use rescue veterinarians in Southern California. FFF covers lifelong medical expenses, including monthly medication.

3. Forever Families: Forever Families assume the lifelong commitment of a Frosted Face and are responsible for medical expenses upon adoption. Forever Families are eligible for a $500.00 emergent pre-approved major medical donation per year if it is needed.

4. Molly & Me Project: Fosters that live in the San Diego area who have no pets, apply to foster a Frosted Face who is poorly socialized with other animals for a term of 12 months.  The Foster receives a $200/month stipend.

What is the process to become a Family to a Frosted Face?

  1. Fill out the Application as completely and thoughtfully as possible.
  2. An application screener will email you to ask follow up questions, review your expectations, and schedule a home check.
  3. A volunteer from FFF will home check you to verify that your home is dog-friendly and prepared to take in a Frosted Face.
  4. Upon passing, your application screener will coordinate an appointment for you to visit Frosted Faces Foundation and choose a dog.

Do you transport animals?
We require that families come to San Diego for a character assessment by an FFF Director. We also require that all of the potential families' dogs be introduced to the Frosted Face.  If these two things happen, yes, a family may arrange transport for the Frosted Face approved by an FFF Director. Fosters must be in the San Diego area to meet requirements.

Do you really cover all lifelong medical expenses for Forever Fosters & what is are the other benefits of being a Forever Foster?
This is where it is best to go straight to the contract.  The contract reads:

All medical concerns must be brought to the attention of the FFF Advisers immediately to consider and recommend treatment.

FFF covers all medical expenses pre-approved in writing for Frosted Faces.  FFF does not cover the expense of exam fees.  Frosted Faces must be seen at a Rescue Veterinarian if the Forever Foster lives within 20 miles.  Major procedures or hospitalization may be referred to Rescue Veterinarians out of your area. A list of Rescue Veterinarians can be found on the Forever Foster Family Portal. Appointment notifications can be scheduled on the Forever Foster Portal to ensure that an FFF Adviser is available to give consent for treatment at the time of your appointment. Submit receipts on the Forever Foster Family Portal for reimbursement.

 In the event of an emergency, FFF covers all pre-approved medical expenses at any emergency veterinary clinic.

All veterinary care that you choose to donate must be pre-approved by a Director and records of those diagnostics and/or procedures must be provided to FFF upon request.

FFF agrees to reimburse you for medication the Frosted Face may need.  Ongoing medication is prescribed by a veterinarian and pre-approved by an Adviser for administration.  Families are instructed to fill recurring prescriptions (prescribed more than once consecutively) at Costco (insulin must be filled at Walmart) and must submit a photo of the itemized receipt on the Forever Foster Family Portal to be reimbursed within five business days by check.

Upon a Frosted Face’s passing, Frosted Faces Foundation agrees to provide the Family with a memorial of ashes and a paw print.  The ultimate decision to humanely euthanize a Frosted Face is that of FFF Directors and no one else.  In all circumstances of death, a licensed veterinarian must contact a Director to verify the cause of death and identify the animal.  

What if I decide to adopt my Frosted Face that I am Fostering or Forever Fostering?
Frosted Faces can be adopted by Foster and Forever Foster Families prior to an interaction with an interested Forever Family.

Is there a fee associated with being a family of a Frosted Face?
We are completely funded by donations, grants and fundraisers. We do not have adoption fees, as our primary goal is to place and support our Frosted Faces with Families who welcome otherwise "unadoptable" animals and are dedicated to fulfilling our promise.

Where do Frosted Faces come from?
Senior animals, dubbed Frosted Faces, come primarily from Southern California.  We do not take animals surrendered by their owners. We rescue animals from the shelter system with no advocates whose lives are in jeopardy.

Do you rescue/place strays?
No, we cannot take strays. Strays and abandoned animals are handled by local Animal Control agency, allowing owners to have a chance to find their lost pets. If the animal goes unclaimed and there is an outside party being his/her advocate, we may rescue the animals as a Frosted Face with a $500.00 donation to support his/her care

How old does a dog have to be in order to be considered a Frosted Face?
We rescue dogs who are 8 years old or older, more commonly 10 years of age and older.

How are you funded?
We are solely funded by private donations, grants, and fundraising events.  Details about making a donation can be found on our Funding page.  

For Frosted Funding, what is considered "low income?"
Low income is determined by the current year's state income limits as part of the Department of Housing and Community Development.

How can I help Frosted Faces Foundation?
We have varying needs depending on the week!  We all work as a team to accomplish each task to support the mission. The best way to offer your help is to email us at info@frostedfacesfoundation.org and talk to us directly and go to our Friends page to fill out an application!  We love new ideas too!


We try to be quite transparent and have open conversation on all topics.  We welcome any questions at info@frostedfacesfoundation.org. You can expect a response within 24 hours from one of our Directors.