FAQ

Please review the answers to our Frequently Asked Questions to better understand our procedures and philosophies.

What do you do?
Frosted Faces Foundation develops solutions to ensure all of the senior animals that cross our path have a family and proper veterinary care.  We rescue senior animals and rehome them, we offer financial assistance to senior pet owners, and we board senior dogs at an inexpensive rate while providing specialized care.

Can I come meet the Frosted Faces?
Visiting Frosted Faces is by appointment for scheduled families who have completed our Placement Questionnaire throughout the week. Members of the public are invited to meet the Frosted Faces without a scheduled appointment during Open Houses on Saturdays and Sundays from 10:00am-1:00pm.

How can I be a Family to a Frosted Face?
We offer a variety of programs that allow Frosted Faces to live in your home for a short or long time period.  Please click here to learn how to become a family.

What is the process to become a Family to a Frosted Face?

Meet the Frosted Faces: Choose some Frosted Faces you’d like to meet listed under our Available Frosted Faces! You are welcome to attend Open House to meet Frosted Faces in person.

  1. Choose a Program: Review the chart below and determine the time commitment that works best for you.

  2. Express Interest: Fill out the Placement Questionnaire as completely and thoughtfully as possible so we can understand your expectations.

  3. Invitation: Within 24 hours a Placement Coordinator will email follow up responses and schedule an appointment for you to visit Frosted Faces Foundation!

    a. You will be invited to bring your family and pets to introduce to the Frosted Faces to ensure compatibility. We can show you how a dog interacts with cats on loose leash while you are here!

    b. If the match is not successful, the Frosted Face is always welcome to come back to FFF, and you are invited to meet others!

Do you transport animals?
Unfortunately, no. We require that families come to Frosted Faces Foundation in Ramona, CA for to meet their match!

Do you really cover all lifelong medical expenses for adopters of Frosted Faces?
Yes! You can learn more about adopting from us, here!

Do I have to use your veterinary partners?
Nope! You are welcome to adopt the Frosted Face and use your own veterinary practice, however, you will have to cover the majority of the care. We still do offer $500/year toward major medical expenses at your private practice, emergency facility, or specialty hospital in support of your extraordinary choice to choose a Frosted Face as family!

What if I decide to adopt my Frosted Face that I am Flinging or Fostering?
That’s wonderful!

Is there a fee associated with being a family of a Frosted Face?
No! We are completely funded by donations, grants and fundraisers. We do not have adoption fees, as our primary goal is to place and support our Frosted Faces with Families who welcome otherwise "unadoptable" animals and are dedicated to fulfilling our promise.

Where do Frosted Faces come from?
Senior animals, dubbed Frosted Faces, come primarily from Southern California.   We rescue animals from the shelter system with no advocates whose lives are in jeopardy. We rarely take animals surrendered by their owners, unless the circumstances are not preventable such as the guardian of the senior animal no longer being able to live independently or passing away.

Can I relinquish my senior to you?
We take responsibility for senior animals whose love and lives are in jeopardy. Specifically, we exit dogs and cats ages 8+ years old from the open admission shelter system with chronic or major medical issues, and we accept animals into our program through our Final Wish Program.

Our goal is to empower families and collaborate with partnering rescue agencies by sharing our unique network of ambassadors and opportunities! We invite you to have your senior listed for adoption on our platform. Please reach out to share a biography and marketing material with us! Check out our rehoming resources.

Do you rescue/place strays?
No, we cannot take strays. Strays and abandoned animals are handled by local Animal Control agency, allowing owners to have a chance to find their lost pets. If the animal goes unclaimed and there is an outside party being his/her advocate, we may rescue the animals as a Frosted Face with a $500.00 donation to support his/her care

How old does a dog have to be in order to be considered a Frosted Face?
We rescue dogs who are 8 years old or older, more commonly 10 years of age and older.

How are you funded?
We are solely funded by private donations, grants, and fundraising events.  Details about making a donation can be found on our Donate page.  

How can I help Frosted Faces Foundation?
We have varying needs depending on the week!  We all work as a team to accomplish each task to support the mission. The best way to offer your help is to email us at info@frostedfacesfoundation.org and talk to us directly and go to our Volunteer page to fill out an registration form!  We love new ideas too!

Can my son/daughter volunteer at Frosted Faces Foundation?
We require a parent accompany children who are under 18 years old.


We try to be quite transparent and have open conversation on all topics.  We welcome any questions at info@frostedfacesfoundation.org. You can expect a response within 24 hours from one of our Directors.