Veterinary services
Our priority is to save the lives of as many treatable, homeless senior dogs and cats as possible through innovative programs. The cornerstone of our efforts is to empower a diverse range of adopters by providing access to medical care at our on-site clinic for senior pets adopted from FFF. This, in turn, increases senior pet adoptions and owner retention. Adopters of “Frosted Face” dogs aged 8+ and “Frosted Feline” cats aged 10+ are eligible to use our on-site veterinary services, which are tailored to the unique needs of senior pets. All of this support is made possible by the Frosted Fan Program.
All adopters remain fully responsible for providing timely and appropriate veterinary care for their senior pets. Use of the FFF Veterinary Center is optional and intended as a supportive resource for those facing financial hardship that makes care difficult elsewhere. Adopters with the means to obtain care through private veterinary providers are encouraged to do so, helping preserve this program for those who need it most. Clinic services are subject to availability, hours of operation, and appointment capacity, and are NOT guaranteed as part of the adoption contract.
Schedule an Appointment
We are open Monday-Friday, 8:00am-6:30pm.
If your pet is experiencing an emergency outside of these hours, please consider contacting a nearby emergency veterinary hospital.
Email: support@frostedfacesfoundation.org (preferred)
Call: (858)304-0204 (if you need help using the internet)
Prescription Program
We can fill and refill medications that have been prescribed by an FFF veterinarian.
a. Please use the Prescription Pick Up form to request medications or call and leave a voicemail with the request at (858)304-0204.
i. Filled for pick up at FFF Veterinary Center (Free)
ii. Called into a local pharmacy (Not reimbursable)
b. Please use this link to place an order on the FFF Online Pharmacy.
i. Medications will be shipped directly to your home (Pre-pay and be reimbursed)
ii. Submit receipts within 30 days on the Reimbursement Form
Vet Team Mission
We’ve had to ask a fundamental question: are we here to provide the highest level of care OR to save as many homeless senior pets as possible? Our mission is to save senior dogs and cats.
Because of this, our approach to care is intentionally balanced. We aim to provide veterinary care that an animal-lover of average means could reasonably pursue at a general practice, prioritizing senior-related conditions that cause pain, threaten life, or would be costly to treat. Advanced diagnostics or specialty services may be referred at the adopter’s expense.
We also recognize that adopters have a wide range of expectations and experiences with veterinary care. Our goal is to support and guide each family, while setting clear, realistic expectations that help ensure long-term success for both the pet and the adopter.
By balancing thoughtful medical care with responsible use of resources, we’re able to support more families, keep more senior pets in their homes, and ultimately save more lives.
What types of conditions do we prioritize?
• We alleviate pain
• We treat life-threatening conditions
• We cure conditions that lead to long-term pain
• We treat conditions that will prevent a pet from being adopted or promote the pet staying in a home
How do we steward resources thoughtfully?
• Routine annual exams, wellness visits, and specialty services are referred to the adopter’s established veterinary provider
• We do not perform cosmetic surgery
• We do not perform tests that will not change the treatment plan within FFF’s scope of care
• We prescribe affordable medications that do not require unnecessary long-term use or frequent veterinary visits
While we do not provide a detailed list of diagnostic protocols or services, the following items are not covered:
• Preventative supplements or over-the-counter medications
• Flea, tick, or heartworm preventatives
• Prescription diets
• Dental surgery unless a pet has grade 4/4 periodontal disease as determined by FFF veterinarians
• Veterinary care or prescriptions from private practices
• Chemotherapy and other advanced cancer treatments, as these require specialized equipment, expertise, and ongoing care beyond FFF’s general veterinary services
