Veterinary services
Our priority is to save the life of as many treatable, homeless senior dogs and cats as possible through innovative programs. The cornerstone of our efforts is to empower a diverse range of adopters by offering free medical care at our on-site clinic for senior pets adopted from FFF. This, in turn, increases senior pet adoptions and owner retention. Adopters of “Frosted Face” dogs aged 8+ and “Frosted Feline” cats aged 10+ are eligible to use our on-site veterinary services, which are tailored to the unique needs of senior pets. Services include diagnostics, medications, and necessary medical and surgical care. All of this support is made possible by the Frosted Fan Program.
All adopters remain fully responsible for providing timely and appropriate veterinary care for their senior pets. Use of the FFF Veterinary Center is optional and intended as a supportive resource for those facing financial hardship that makes care difficult elsewhere. Adopters with the means to obtain care through private veterinary providers are encouraged to do so, helping preserve this program for those who need it most. Clinic services are subject to availability, hours of operation, and appointment capacity, and are not guaranteed as part of the adoption contract.
Schedule an Appointment
We are open Monday-Friday, 8:00am-6:30pm.
If your pet is experiencing an emergency outside of these hours, please consider contacting a nearby emergency veterinary hospital.
Email: support@frostedfacesfoundation.org (preferred)
Call: (858)304-0204 (if you need help using the internet)
Prescription Program
We can fill and refill medications that have been prescribed by an FFF veterinarian.
a. Please use the Prescription Pick Up form to request medications or call and leave a voicemail with the request at (858)304-0204.
i. Filled for pick up at FFF Veterinary Center (Free)
ii. Called into a local pharmacy (Not reimbursable)
b. Please use this link to place an order on the FFF Online Pharmacy.
i. Medications will be shipped directly to your home (Pre-pay and be reimbursed)
ii. Submit receipts within 30 days on the Reimbursement Form
Vet Team Mission
We aim to provide veterinary care that an animal-lover of average means could reasonably pursue at a general practice, prioritizing senior-related conditions that cause pain, threaten life, or would be costly to treat. FFF may make medical decisions differently from private veterinarians or refer services that cannot be offered for free, all while working to sustain our no-kill model and help as many senior pets as possible find loving, permanent homes.
What types of conditions do we prioritize?
• We alleviate pain
• We treat life-threatening conditions
• We cure conditions that lead to long-term pain
• We treat conditions that will prevent a pet from being adopted or promote the pet staying in a home
How do we steward resources thoughtfully?
• We do not perform cosmetic surgery
• We do not perform tests that will not change the treatment plan within FFF’s scope of care
• We prescribe affordable medications, and those that do not require recurring vet visits or long term use unnecessarily
• Routine annual exams, wellness visits, and specialty services are referred to the adopter’s established veterinary provider
While we do not provide a detailed list of diagnostic protocols or services, the following items are predetermined exclusions:
• Preventative supplements or over-the-counter medications
• Flea, tick, or heartworm preventatives
• Prescription diets
• Dental cleanings or extractions unless warranted by moderate to severe tartar and periodontal disease (grade 4/4 as assessed by FFF veterinarians)
• Veterinary care or prescriptions obtained through private practices
• Chemotherapy and other specialized oncology treatments are not provided, as these require resources, expertise, and follow-up care beyond FFF’s sustainable model of general-practice-level veterinary support
