Veterinary services
Our priority is to save the life of every treatable, homeless senior dog and cat through innovative programs. The cornerstone of our efforts is to offer free medical care at our on-site clinic for senior pets adopted from FFF. This, in turn, increases both senior pet adoptions and owner retention. All of this support is made possible by the Frosted Fan Program.
When you adopt a senior "Frosted Face" dog aged 8+ years old from FFF or “Frosted Feline” aged 12+ years, you are eligible to use our on-site veterinary services. The care that we provide is free, and is tailored to senior pets, addressing their unique health needs. We offer a wide range of diagnostics including lab work, radiographs, and ultrasounds. We cover medications and also perform dental, soft tissue, and orthopedic surgeries.
Use of the FFF Veterinary Center is optional and intended as a support resource, particularly when medical needs, life changes, or financial strain make care difficult to manage elsewhere. While adopters remain responsible for ensuring their Frosted Face receives timely and appropriate veterinary care, this program is here to help families stay together when challenges arise. Clinic services are subject to availability, hours of operation, and appointment capacity and are not guaranteed as part of the adoption contract.
Schedule an Appointment
We are open Monday-Friday, 8:00am-6:30pm.
If your pet is experiencing an emergency outside of these hours, please consider contacting a nearby emergency veterinary hospital.
Email: support@frostedfacesfoundation.org (preferred)
Call: (858)304-0204 (if you need help using the internet)
Prescription Program
We can fill and refill medications that have been prescribed by an FFF veterinarian.
a. Please use the Prescription Pick Up form to request medications or call and leave a voicemail with the request at (858)304-0204.
i. Filled for pick up at FFF Veterinary Center (Free)
ii. Called into a local pharmacy (Not reimbursable)
b. Please use this link to place an order on the FFF Online Pharmacy.
i. Medications will be shipped directly to your home (Pre-pay and be reimbursed)
ii. Submit receipts within 30 days on the Reimbursement Form
Vet Team Mission
We aim to provide veterinary care that an animal-lover of average means could reasonably pursue at a general practice. FFF may make medical decisions differently from private vets or make referrals for services that cannot be provided for free. FFF constantly strives to expand available resources, but we also must keep our no-kill model sustainable and help as many seniors find families as possible.
What types of conditions do we prioritize?
• We alleviate pain
• We treat life-threatening conditions
• We cure conditions that lead to long-term pain
• We treat conditions that will prevent a pet from being adopted or promote the pet staying in a home
How do we steward resources thoughtfully?
• We do not perform cosmetic surgery
• We do not offer wellness checks
• We do not perform tests that will not change the treatment plan
• We prescribe affordable medications, and those that do not require recurring vet visits or long term use unnecessarily
While we do not provide a detailed list of diagnostic protocols or services, the following items are predetermined exclusions:
• Preventative supplements or over-the-counter medications
• Flea, tick, or heartworm preventatives
• Prescription diets
• Dental cleanings or extractions unless warranted by moderate to severe tartar and periodontal disease (grade 4/4 as assessed by FFF veterinarians)
• Veterinary care or prescriptions obtained through private practices
• Chemotherapy and other specialized oncology treatments are not provided, as these require resources, expertise, and follow-up care beyond FFF’s sustainable model of general-practice-level veterinary support
• Diagnostics that would not alter the treatment plan within FFF’s scope of care
