Veterinary services

Our priority is to save the life of every treatable, homeless senior dog and cat through innovative programs. The cornerstone of our efforts is to offer free medical care at our on-site clinic for senior pets adopted from FFF. This, in turn, increases both senior pet adoptions and owner retention. All of this support is made possible by the Frosted Fan Program.

When you adopt a senior "Frosted Face" aged 8+ years old from FFF, you are eligible to use our on-site veterinary services. The care that we provide is free, and is tailored to senior pets, addressing their unique health needs. We offer a wide range of diagnostics including lab work, radiographs, and ultrasounds. We cover medications and also perform dental, soft tissue, and orthopedic surgeries.

While we extend all of these services to support you and your Frosted Face, it's important to note you are ultimately responsible for your Frosted Face's timely and quality veterinary care upon adoption. Our veterinary care is a service you can take advantage of upon adoption. This is a separate program not promised in the contractual agreement, that is only available when the clinic is open and when there are available appointment times.

Schedule an Appointment

We are open Monday-Friday, 8:00am-6:30pm.
If your pet is experiencing an emergency outside of these hours, please consider contacting a nearby emergency veterinary hospital.

Email: support@frostedfacesfoundation.org
Call: (858)304-0204

Prescription Program

We can fill and refill medications that have been prescribed by an FFF veterinarian.
a. Please use the Prescription Pick Up form to request medications or call and leave a voicemail with the request at (858)304-0204.
i. Filled for pick up at FFF Veterinary Hospital (Free)
ii. Called into a local pharmacy (Not reimbursable)  
b. Please use this link to place an order on the FFF Online Pharmacy.                        
i. Medications will be shipped directly to your home (Pre-pay and be reimbursed)
ii. Submit receipts within 30 days on the Reimbursement Form

Vet Team Mission

We aim to provide veterinary care that an animal-lover of average means could reasonably pursue at a general practice. FFF may make medical decisions differently from private vets or make referrals for services that cannot be provided for free. FFF constantly strives to expand available resources, but we also must keep our no-kill model sustainable and help as many seniors find families as possible.

What types of conditions do we prioritize?
• We alleviate pain
• We treat life-threatening conditions
• We cure conditions that lead to long-term pain
• We treat conditions that will prevent a pet from being adopted or promote the pet staying in a home

How do we steward resources thoughtfully?
• We do not perform cosmetic surgery
• We do not offer wellness checks beyond annual exams
• We do not perform tests that will not change the treatment plan
• We prescribe affordable medications, and those that do not require recurring vet visits or long term use unnecessarily

What diagnostics and treatments are guaranteed upon adoption?
• Exam by a veterinarian
• Senior panel including a CBC, chemistry, urinalysis, fecal, 4Dx, T4
• Thoracic and abdominal radiographs
• Bordatella, DHPP, and rabies vaccines
• Sterilization (if appropriate)
• Microchip

While we do not provide a detailed list of diagnostic protocols or services, the following items are known pre-determined exclusions:
• Preventative supplements or over the counter medication
• Flea or heartworm medication
• Prescription food
• FFF will only undertake dental cleaning and extractions as necessary for cases of moderate to severe tartar and periodontal disease, and this encompasses dental exams graded at 4/4 by our own veterinarians
• Pets aged under 8 years old at the time of adoption will NOT be offered free medical care from FFF, nor will they be eligible for $500.00 of annual funding throughout the life of the pet.